Privacy Policy

1. Introduction

At Nortada Travels, we value your privacy and are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable European Union legislation.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

• Full name
• Email address
• Date of birth
• Gender
• Country of residence
• Password (encrypted)
• Newsletter preferences
• Booking and purchase information
• Technical information such as browser type, device type and IP address

3. How We Use Your Information

• Create and manage your account.
• Process bookings and purchases.
• Provide customer support.
• Improve our services and website.
• Send newsletters (only with your consent).
• Protect our platform against fraud and abuse.
• Comply with legal obligations.

4. Legal Basis

Your personal information is processed under one or more of the following legal bases:

• Your consent.
• Performance of a contract.
• Legal obligations.
• Legitimate interests.

5. Data Storage

We take appropriate technical and organisational measures to protect your information from unauthorised access, disclosure or misuse.

Passwords are securely encrypted before being stored.

6. Sharing Information

We never sell your personal information.

Information may only be shared with trusted service providers when necessary to operate our services or when required by law.

7. Cookies

Necessary Cookies

These cookies are essential for the proper operation of the website.

• User authentication
• Secure login sessions
• Website security
• Remembering your session

These cookies cannot be disabled because the website would not function correctly without them.

Analytics Cookies

With your permission, Nortada Travels may use Google Analytics to better understand how visitors use our website.

Analytics cookies may collect anonymous information such as visited pages, browsing time, browser type, device type and approximate location.

Analytics cookies are only activated after you have given your consent through our cookie banner.

Cookie Consent

When you first visit our website, you will be able to:

• Accept all cookies
• Reject optional cookies
• Manage your cookie preferences

You may change your preferences at any time.

8. Google Services

Google Analytics

Used to analyse website traffic and improve the user experience. Google Analytics is only activated after your consent.

Google Search Console

Used to monitor our website's performance in Google Search. Google Search Console does not place cookies on visitors' devices.

9. Your Rights

Under the GDPR, you have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your data.
• Restrict processing.
• Object to processing.
• Withdraw your consent.
• Request a copy of your personal information.

10. Account Deletion

You may permanently delete your account at any time from your profile settings.

Once deleted, your personal information will be removed from our active database unless we are legally required to retain certain information.

11. Contact

If you have any questions regarding this Privacy Policy or your personal information, please visit our Contact page.